Refund & Return Policy

**Refund & Return Policy**

**30-Day Return Window**
We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return. 

**Return Eligibility**
To be eligible for a return, your item must be in the same condition that you received it, unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.

**How to Start a Return**
To start a return, please reach out to us at contact@Lauvna.shop or call us at +1 (917) 695-7944. If your return is accepted, we will send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

**Damages and Issues**
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

**Refunds**
We will notify you once we’ve received and inspected your return. If approved, you’ll be automatically refunded on your original payment method within 10 business days.

**Contact Us**
Lauvna LLC  
30 N Gould St Ste R  
Sheridan, WY 82801  
United States  
Email: contact@Lauvna.shop  
Phone: +1 (917) 695-7944